Temperature monitoring in refrigerated transport for medical labs samples


Med Service Provider




Driving connections for mobility

Mobility and telecommunication solutions provider to corporate, business and personal clients across Canada. Focused on the development and implementation of business telecom solutions for the B2B market in Canada, with a full suite of best-in-class wireless and wireline business solutions.

Its end-user, Canadian private healthcare organization with over three thousand employees at its central laboratories, with over 200 Laboratory and Health Services Centres in Alberta, and other provinces, providing a number of diagnostic testing services, committed to high quality services and continuous quality improvement, conducting plus 70% of all tests in Edmonton and northern communities.


Operational challenges and strategic needs

The end-customer expressed interest in implementing a reliable and scalable telematics solution as a tool to monitor temperature in real time in order to track and supervise temperature-sensitive packages in automotive transport, with the purpose of ensuring the integrity of medical lab blood samples, to guarantee the precision of its results and the quality of its medical services.

Configuration of rules and notifications to generate alerts and improve operational efficiency.
Data visualization for timely reaction and adjustments.

Detailed records of the temperature status during every trip to support the optimal temperature compliance.
Guarantee the integrity of med samples for the end user, reinforcing reliability in the transport logistics service.

Development, integration and implementation of technology

With support from Didcom, our partner implemented the BLEG - Bluetooth® Low Energy Gateway solution, incorporating Bluetooth® Temperature Sensors to accurately monitor the temperature of transported medical lab samples. This ensures the samples maintain their integrity under optimal conditions. The
system identifies any anomalies or changes in temperature during each trip, allowing for timely adjustments to preserve sample quality.

We joined efforts to integrate the temperature monitoring telematic solution with the client's +120 vehicle fleet and guarantee its functionality and its standardized integration through the platform with the business operation.


Analysis of temperature records across all vehicles to integrate all aspects of vehicle operation, status, and performance through a unified telematic.
Generation of detailed temperature analytics reports for advanced analysis of vehicle operations, enabling proactive decision-making.

Programming rules according to the operation to drive proactive temperature monitoring and automated management.
Continuous monitoring and tracking of temperature throughout each route to ensure compliance with service standards.

The temperature monitoring solution provided by Didcom and managed by our partner, focus on extracting the maximum value from data through 124 Didcom BLEG devices and 127 Bluetooth® Temperature Sensors effectively and successfully integrated to the +120 vehicle fleet, to provide performance and status visibility of the temperature status, simplifying its monitoring and analysis to support intelligent and strategic decision-making.

The main benefit of effective temperature monitoring through telematic technologies is the empowerment of fleet management in the transport of temperature sensitive med samples and med supplies for hospitals and laboratories, providing highly valuable information of the vehicle status and performance to support proactive decisions and guarantee efficient and healthy operation, reflecting a solid business reputation, driving profitability forward.




More details

Download and view the technical and commercial documents of the solution.



Didcom can help you precisely with temperature management monitoring, through the integration of technological solutions that provide an accurate overview of the temperature operation, turning data into a competitive advantage to add value to your commercial proposal.