Digital transformation and offer of telematic services by Volkswagen Truck & Bus México for the Mexican market


VOLKS MAN | Telematics offers the Mexican market a key differentiator that represents useful and relevant data that directly impacts the operation and management of fleets, adding value and benefits over time.

  • Fleet Management Platform
  • Advanced Engine Diagnostics
  • Motor Protection
  • Collar Protection

Driving digital transformation
in your business!

VOLKS | MAN Telematics is a reliable, scalable and secure platform, designed for fleet control and monitoring, providing visibility of your active units in terms of operation and performance to achieve your company's goals.

  • Fault code detection
  • Compliance with punctuality
  • Fuel consumption monitoring
  • Order delivery status
  • Extension of units useful life

VOLKS | MAN Telematics Connected with your business


Fleet information, an effective strategy for business transformation. Simplified information on the operation and performance of your fleet to make informed and timely decisions.

Fleet managers can always be informed and make timely decisions!

VOLKS MAN | Telematics Móvil is an application with which it is possible to access the main functions of the platform and obtain information of great value for the operation understanding that fleet management companies always seek to be better informed at all times.

This solution helps considerably to improve the user experience and position the value offer you offer to your customers.

The Comprehensive Telematics Solution in Mexico for Volkswagen and MAN brands developed by Didcom, promoting connectivity and digitalization in fleet management


The smart fleet movement is happening now!





Connectivity and digitalization for the Delivery family


Based on the success of achieving the unification of fleet information through the VOLKS platform | MAN Telematics that standardizes its operation data, Didcom began in January 2021 the installation of factory Telematics technology in the zero kilometer units of the Delivery Family, made up of three models focused on light cargo: Delivery 11.180, 9.170 and 6.160.

By the end of the same year we celebrated the first 1,000 Delivery units installed with Didcom Telematics in record time!


In order to support such important pillars as connectivity and digitalization, Volkswagen Truck & Bus México recognizes the importance of implementing a solution for its brands in the Mexican market and being able to provide reliable information about vehicles and driving style, and help to make better decisions in a timely manner, improving the operation in various aspects:

  • Increase productivity
  • Reduce maintenance costs
  • Reduce maintenance for major damage
  • Provide travel security for operators
  • Reduce the cost of excessive fuel consumption

Turning data into business and operational advantages

We developed a Modular Gateway that interconnects engine data and vehicle fault codes to the GO Device, preventing any intrusion to the communication network by acting as an FMS device. It is configurable depending on the type of vehicle where it is connected and the information that needs to be obtained.


To support such important pillars as connectivity and digitalization, Volkswagen Truck & Bus Mexico recognizes the importance of implementing a solution for its brands in the Mexican market and being able to provide reliable information about vehicles and the way they are driven, and help. fleet owners to make better decisions in a timely manner, improving the operation in several aspects:

  • Increase productivity and operational efficiency
  • Reduce maintenance costs and major damage
  • Provide travel safety for drivers and passengers
  • Reduce the expense of excessive fuel consumption
  • Digitization of Information
  • Identification of operational improvements
  • Notification of alerts and fault codes
  • Scheduling maintenance and service calls


Artificial Intelligence and Machine Vision to Strengthen Fleet Safety

The commitment of VOLKS | MAN Telematics of constant innovation drives us to provide new and better integrations to the telematics ecosystem installed in Volkswagen Truck & Bus Mexico vehicles.

Guaranteeing safety and strengthening risk prevention is key for Fleet Management, on the path of its Digital Transformation to consolidate a safe and reliable operation for the industry.

  • Distracted driving detection
  • Driver performance evaluation
  • Reduction of dangerous driving
  • Feedback and training
  • Provision of on road evidence
  • Prevention of road accidents




High resolution video

Clear display of events

Night vision & wide angle

Day or night, the video is clear and with wide capture lens

Cloud storage

Hours of video with option to stream or download

Privacy by design

Configure and customize settings of your camera for privacy compliance


AI capabilities

Identify risks and dangerous driving with AI and computer vision

Alerts in real time and in cabin

Improve safety wit in-cab feedback

Driver training

Use a prescriptive targeting workflow to change behaviors

Complete information capabilities

Quickly and clearly review and analyze performance indicators with telematics data


Integrate an industry-leading range of cameras that are easy to install, easy to use and fully integrated with the VOLKS | MAN Telematics platform.

Solution benefits

  • Gain visibility into your operation
  • Monitor driving habits
  • Record and save video evidence of collisions, accidents and events
  • Use videos for driver feedback and training
  • Receive notifications in real time
  • Play back captured evidence of live events
  • Share video evidence by event
  • View video event at trip and map level


Telematics for Zero Emission Vehicles, your vehicles speak the same language!


The commitment of VOLKS | MAN Telematics of constant innovation drives us to provide new and better integrations to the telematics ecosystem installed in Volkswagen Truck & Bus Mexico vehicles.

Constant innovation drives Motor Transport Companies and their Fleet Management to integrate alternatives such as Electric Vehicles to maintain their profitable operation and at the forefront of their customers' demands, so their integration and standardized monitoring are the challenge to solve:

  • Get engine data
  • Coordinate maintenance
  • Integrate standardized
  • Monitoring the savings rate and load level



  • slide
  • slide

Electric Vehicle Monitoring Module

VOLKS | MAN Telematics integrates a new module to monitor the operation and performance of electric vehicles in the fleet, through which a wide variety of operation indicators can be displayed to facilitate their monitoring in a standardized way with the rest of the fleet and help guarantee its maximum efficiency and optimal performance.

Now your EVs speak the same language!



Customized reports for
Electric Vehicles

View the valuable information of your electric vehicles in operation in an agile, simple and standardized way through personalized reports to support timely decision-making in Fleet Management.

  • slide
  • slide


Boost the Electrification of your Transportation Fleet!


Integrate electric vehicles in an agile and standardized way into your Fleet Management with VOLKS | MAN Telematics,
a platform focused on promoting innovative, profitable and sustainable solutions to benefit your business.




Savings from reduced
use of diesel fuels

Mitigation of the fleet
environmental impact


Detection of improvement
opportunities to save resources

Compliance with the carbon
footprint emission standard

Security reinforcement with
vehicles in optimal operation

More sustainable fleets to benefit our Planet!


VOLKS | MAN Telematics helps you align your profitability objectives with your Environmental Commitment objectives to promote more Sustainable Fleet Management through monitoring indicators that directly influence the Environmental Impact of your vehicles.

Solution benefits

  • Reduction of polluting CO2 gas emissions
  • Savings from reduced use of diesel fuels
  • Mitigation of the fleet environmental impact
  • Detection of improvement opportunities to save resources
  • Compliance with the carbon footprint emission standard
  • Reinforcement of security with vehicles in optimal operation

Results that transcend!


Volkswagen Truck & Bus Mexico has found in Didcom® a strategic partner to offer customization of solutions, a key value offer for the market.


In 2018, a contract was signed between Volkswagen Truck & Bus México and Didcom to supply and incorporate VOLKS | MAN Telematics as OEM in the high-end bus and truck sector, with the plan to incorporate the solution in the short term to the rest of the manufactured models.

Didcom Success Story

Digital transformation in multi-brand bus and truck transport fleets.


Geotab Success Story

Volkswagen Truck and Bus Mexico obtains competitive advantage with connectivity and digitalization.

We help you optimize your vehicle fleets

Tell us what you need and we will provide you with the most appropriate solution.