SMEs have strengthened their e-commerce proposal with secure virtual stores and reliable digital payments methods, but there is a weak point where they can still greatly improve their service: The Last Mile.
The Last Mile is one of the most valued processes in online sales, in addition to the price, the purchase decisions are influenced 25% by a fast and reliable delivery, as well as 23% by a good return system.
For online buyers, delivery methods and times are more important than the company behind the operation, which represents an opportunity for Logistics and Transportation Companies, as long as they have the necessary technology to meet the demands of the end customer, and guarantee their satisfaction.
The Last Mile process has great opportunities for improvement and growth in Transportation Logistics, because it is constantly the most expensive, inefficient and has the greatest environmental impact.
Didcom® Telematics Solutions convert fleet data into valuable information through Big Data Analysis to improve route efficiency, punctuality and reduce costs, resulting in an increase in the profitability of the operation.
Plan the best routes and optimize route logistics to reinforce delivery compliance and strengthen business reputation. With route tracking and real-time monitoring, you can make proactive decisions in the face of unexpected events such as traffic congestion or crash blocks.
It sizes the fleet to the needs of the demand to assign the most suitable volume and type of vehicles for the operation. Generates maximum productivity with minimum resources and increases business profitability.
Ensure the optimal functioning of the engines in your vehicles with advance monitoring and scheduling of maintenance to prevent mechanical failures that interrupt operation and generate excessive costs for damages and repairs.
Evaluate the fuel consumption in your fleet and define the appropriate consumption levels to reduce costs in each operation. Detect critical trends that generate excessive fuel costs to drive savings and responsible consumption in your fleet.
Identify risky driving habits in your operators to reduce the risk of accidents on the road and avoid fatal consequences, as well as the economic impact of delays and interruptions in operation.
Didcom helps you integrate Telematics technology to evolve the operation of your Last Mile Fleet and guarantee complete satisfaction of the end customer, positioning your business as a competitive and reliable offer in the delivery business sector.
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